Once the seller completes these steps, the recipient will receive an email notification to accept the vehicle. Open and approve the email confirmation to complete the transfer. If you are selling your Tesla to us, we provide it to you.ĥ. Select Manage next to the vehicle you are selling.Ĥ.
Log in to your Tesla Account on a desktop or laptop computer at /teslaaccount.Ģ. If you are selling a vehicle, this is what you need to do to transfer ownership.ġ. The instructions are on the Tesla website, but we’ll show you what it looks like in-action. Thankfully, Tesla finally rolled out a nice, easy, and mostly automated process to complete an ownership transfer in less than 10 minutes. And this process inhibited our ability (and Tesla’s) to provide the best customer service possible.Īs a team that prides ourselves on providing high-quality customer service, this hurt our souls. There was never a clear timeline as to how long it might take for any given vehicle.įor all of Tesla’s other incredible technological advancements and conveniences, the company didn’t provide a way to automatically handle the transfer. Then, Tesla would manually review and process the transfer.
That email had to include either the title or the registration of the vehicle for proof of ownership. The old process used to require an email to be sent by the new owner to Tesla support from the email associated with the Tesla account. In order to use the mobile app for features like preconditioning and summon, your specific car has to be linked to your Tesla account, and the company did not make it easy or fast to complete an ownership transfer for anyone other than Tesla itself. Unfortunately, that’s how it was for owners who bought a used Tesla from a private individual or third-party retailer, like us. Imagine purchasing a new Tesla and not being able to access its connected app and remote features for days or even weeks.